{"id":10575,"date":"2023-02-14T09:35:31","date_gmt":"2023-02-14T08:35:31","guid":{"rendered":"https:\/\/www.oc.com.tn\/?page_id=10575"},"modified":"2024-11-20T09:46:32","modified_gmt":"2024-11-20T08:46:32","slug":"mecanisme-de-gestion-des-plaintes","status":"publish","type":"page","link":"https:\/\/www.oc.com.tn\/fr\/mecanisme-de-gestion-des-plaintes\/","title":{"rendered":"M\u00e9canisme de gestion des plaintes"},"content":{"rendered":"\n<h2 class=\"has-text-align-center wp-block-heading\"><strong><strong>M\u00e9canisme de gestion des plaintes<\/strong><\/strong><\/h2>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"97\" height=\"109\" data-src=\"http:\/\/www.oc.com.tn\/wp-content\/uploads\/2023\/02\/image.png\" alt=\"\" class=\"wp-image-10538 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 97px; --smush-placeholder-aspect-ratio: 97\/109;\" \/><\/figure><\/div>\n\n\n\n<p>&nbsp;&nbsp;&nbsp; Dans le cadre de l\u2019am\u00e9lioration de la qualit\u00e9 de ses services, l\u2019Office des C\u00e9r\u00e9ales met \u00e0 la disposition des diff\u00e9rents intervenants un m\u00e9canisme de gestion des plaintes situ\u00e9 dans son site web.<\/p>\n\n\n\n<p>Pour plus d\u2019information, veuillez contacter&nbsp;:<\/p>\n\n\n\n<h6 class=\"wp-block-heading\"><strong><span style=\"color:#d96004\" class=\"has-inline-color\">Monsieur&nbsp;<\/span>: Lassaad&nbsp; Kedadi<\/strong><\/h6>\n\n\n\n<h6 class=\"wp-block-heading\"><strong><span style=\"color:#d96004\" class=\"has-inline-color\">N\u00b0 de tel&nbsp;:<\/span> 98&nbsp;257&nbsp;998<\/strong><\/h6>\n\n\n\n<meta charset=\"UTF-8\">\n\n\n\n<meta http-equiv=\"X-UA-Compatible\" content=\"IE=edge\">\n\n\n\n<meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n\n\n\n<title>Document<\/title>\n\n\n\n<p>Pour d\u00e9poser votre plainte, veuillez t\u00e9l\u00e9charger le formulaire ci-dessous et l\u2019envoyer \u00e0 l\u2019adresse suivante :<\/p>\n\n\n\n<p><a style=\"color: #d96004;\" href=\"mailto:lassad.kedadi@oc.com.tn\"><big><strong><span class=\"has-inline-color has-thr-acc-color\">lassad.kedadi@oc.com.tn<\/span><\/strong><\/big><\/a><\/p>\n\n\n\n<p>L\u2019Office des c\u00e9r\u00e9ales met \u00e0 la disposition des diff\u00e9rents intervenants un m\u00e9canisme de gestion des plaintes sur les violences \u00e0 caract\u00e8re social ( EAS \u2013 HS \u2013 VBG).<\/p>\n\n\n\n<p>Pour plus d\u2019information, veuillez contacter&nbsp;:<\/p>\n\n\n\n<h6 class=\"wp-block-heading\"><strong><span style=\"color:#d96004\" class=\"has-inline-color\">Madame<\/span>&nbsp;: Dorsaf Zheni<\/strong><\/h6>\n\n\n\n<h6 class=\"wp-block-heading\"><strong><span style=\"color:#d96004\" class=\"has-inline-color\">N\u00b0 tel<\/span>\u00a0: 52 524 626<\/strong><\/h6>\n\n\n\n<p>Pour d\u00e9poser votre plainte, veuillez t\u00e9l\u00e9charger le formulaire ci \u2013 dessous \u00e0 l\u2019adresse suivante&nbsp;:<\/p>\n\n\n\n<h6 class=\"wp-block-heading\"><strong><span style=\"color:#d96004\" class=\"has-inline-color\"><a href=\"mailto:Zheni.Dorsaf@oc.com\">Zheni.Dorsaf@oc.com<\/a> <\/span><\/strong><\/h6>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>T\u00e9l\u00e9charger le formulaire : <a href=\"https:\/\/www.oc.com.tn\/wp-content\/uploads\/2023\/03\/FORMULAIRE-DE-PLAINTE.docx\" download=\"FORMULAIRE-DE-PLAINTE.docx\" target=\"_blank\" rel=\"noreferrer noopener\">Formulaire de plainte<\/a><\/strong><\/h4>\n","protected":false},"excerpt":{"rendered":"<p>M\u00e9canisme de gestion des plaintes &nbsp;&nbsp;&nbsp; Dans le cadre de l\u2019am\u00e9lioration de la qualit\u00e9 de ses services, l\u2019Office des C\u00e9r\u00e9ales met \u00e0 la disposition des diff\u00e9rents intervenants un m\u00e9canisme de gestion des plaintes situ\u00e9 dans son site web. Pour plus d\u2019information, veuillez contacter&nbsp;: Monsieur&nbsp;: Lassaad&nbsp; Kedadi N\u00b0 de tel&nbsp;: 98&nbsp;257&nbsp;998 Document Pour d\u00e9poser votre plainte, [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-10575","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>M\u00e9canisme de gestion des plaintes - Office des C\u00e9r\u00e9ales - Tunisie<\/title>\n<meta name=\"description\" content=\"Office des C\u00e9r\u00e9ales\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.oc.com.tn\/fr\/mecanisme-de-gestion-des-plaintes\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"M\u00e9canisme de gestion des plaintes - Office des C\u00e9r\u00e9ales - Tunisie\" \/>\n<meta property=\"og:description\" content=\"Office des C\u00e9r\u00e9ales\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.oc.com.tn\/fr\/mecanisme-de-gestion-des-plaintes\/\" \/>\n<meta property=\"og:site_name\" content=\"Office des C\u00e9r\u00e9ales - Tunisie\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=100069933501880\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-20T08:46:32+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.oc.com.tn\/wp-content\/uploads\/2023\/02\/image.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.oc.com.tn\/fr\/mecanisme-de-gestion-des-plaintes\/\",\"url\":\"https:\/\/www.oc.com.tn\/fr\/mecanisme-de-gestion-des-plaintes\/\",\"name\":\"M\u00e9canisme de gestion des plaintes - Office des C\u00e9r\u00e9ales - Tunisie\",\"isPartOf\":{\"@id\":\"https:\/\/www.oc.com.tn\/fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.oc.com.tn\/fr\/mecanisme-de-gestion-des-plaintes\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.oc.com.tn\/fr\/mecanisme-de-gestion-des-plaintes\/#primaryimage\"},\"thumbnailUrl\":\"http:\/\/www.oc.com.tn\/wp-content\/uploads\/2023\/02\/image.png\",\"datePublished\":\"2023-02-14T08:35:31+00:00\",\"dateModified\":\"2024-11-20T08:46:32+00:00\",\"description\":\"Office des C\u00e9r\u00e9ales\",\"breadcrumb\":{\"@id\":\"https:\/\/www.oc.com.tn\/fr\/mecanisme-de-gestion-des-plaintes\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.oc.com.tn\/fr\/mecanisme-de-gestion-des-plaintes\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.oc.com.tn\/fr\/mecanisme-de-gestion-des-plaintes\/#primaryimage\",\"url\":\"http:\/\/www.oc.com.tn\/wp-content\/uploads\/2023\/02\/image.png\",\"contentUrl\":\"http:\/\/www.oc.com.tn\/wp-content\/uploads\/2023\/02\/image.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.oc.com.tn\/fr\/mecanisme-de-gestion-des-plaintes\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.oc.com.tn\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"M\u00e9canisme de gestion des plaintes\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.oc.com.tn\/fr\/#website\",\"url\":\"https:\/\/www.oc.com.tn\/fr\/\",\"name\":\"Office des C\u00e9r\u00e9ales - Tunisie\",\"description\":\"Office des C\u00e9r\u00e9ales - Tunisie\",\"publisher\":{\"@id\":\"https:\/\/www.oc.com.tn\/fr\/#organization\"},\"alternateName\":\"Office des C\u00e9r\u00e9ales - Tunisie\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.oc.com.tn\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.oc.com.tn\/fr\/#organization\",\"name\":\"Office des C\u00e9r\u00e9ales - Tunisie\",\"url\":\"https:\/\/www.oc.com.tn\/fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.oc.com.tn\/fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.oc.com.tn\/wp-content\/uploads\/2020\/07\/Logo.png\",\"contentUrl\":\"https:\/\/www.oc.com.tn\/wp-content\/uploads\/2020\/07\/Logo.png\",\"width\":47,\"height\":74,\"caption\":\"Office des C\u00e9r\u00e9ales - Tunisie\"},\"image\":{\"@id\":\"https:\/\/www.oc.com.tn\/fr\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/profile.php?id=100069933501880\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"M\u00e9canisme de gestion des plaintes - Office des C\u00e9r\u00e9ales - Tunisie","description":"Office des C\u00e9r\u00e9ales","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.oc.com.tn\/fr\/mecanisme-de-gestion-des-plaintes\/","og_locale":"fr_FR","og_type":"article","og_title":"M\u00e9canisme de gestion des plaintes - Office des C\u00e9r\u00e9ales - Tunisie","og_description":"Office des C\u00e9r\u00e9ales","og_url":"https:\/\/www.oc.com.tn\/fr\/mecanisme-de-gestion-des-plaintes\/","og_site_name":"Office des C\u00e9r\u00e9ales - Tunisie","article_publisher":"https:\/\/www.facebook.com\/profile.php?id=100069933501880","article_modified_time":"2024-11-20T08:46:32+00:00","og_image":[{"url":"http:\/\/www.oc.com.tn\/wp-content\/uploads\/2023\/02\/image.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.oc.com.tn\/fr\/mecanisme-de-gestion-des-plaintes\/","url":"https:\/\/www.oc.com.tn\/fr\/mecanisme-de-gestion-des-plaintes\/","name":"M\u00e9canisme de gestion des plaintes - Office des C\u00e9r\u00e9ales - Tunisie","isPartOf":{"@id":"https:\/\/www.oc.com.tn\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.oc.com.tn\/fr\/mecanisme-de-gestion-des-plaintes\/#primaryimage"},"image":{"@id":"https:\/\/www.oc.com.tn\/fr\/mecanisme-de-gestion-des-plaintes\/#primaryimage"},"thumbnailUrl":"http:\/\/www.oc.com.tn\/wp-content\/uploads\/2023\/02\/image.png","datePublished":"2023-02-14T08:35:31+00:00","dateModified":"2024-11-20T08:46:32+00:00","description":"Office des C\u00e9r\u00e9ales","breadcrumb":{"@id":"https:\/\/www.oc.com.tn\/fr\/mecanisme-de-gestion-des-plaintes\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.oc.com.tn\/fr\/mecanisme-de-gestion-des-plaintes\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.oc.com.tn\/fr\/mecanisme-de-gestion-des-plaintes\/#primaryimage","url":"http:\/\/www.oc.com.tn\/wp-content\/uploads\/2023\/02\/image.png","contentUrl":"http:\/\/www.oc.com.tn\/wp-content\/uploads\/2023\/02\/image.png"},{"@type":"BreadcrumbList","@id":"https:\/\/www.oc.com.tn\/fr\/mecanisme-de-gestion-des-plaintes\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.oc.com.tn\/fr\/"},{"@type":"ListItem","position":2,"name":"M\u00e9canisme de gestion des plaintes"}]},{"@type":"WebSite","@id":"https:\/\/www.oc.com.tn\/fr\/#website","url":"https:\/\/www.oc.com.tn\/fr\/","name":"Office des C\u00e9r\u00e9ales - Tunisie","description":"Office des C\u00e9r\u00e9ales - Tunisie","publisher":{"@id":"https:\/\/www.oc.com.tn\/fr\/#organization"},"alternateName":"Office des C\u00e9r\u00e9ales - Tunisie","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.oc.com.tn\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.oc.com.tn\/fr\/#organization","name":"Office des C\u00e9r\u00e9ales - Tunisie","url":"https:\/\/www.oc.com.tn\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.oc.com.tn\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.oc.com.tn\/wp-content\/uploads\/2020\/07\/Logo.png","contentUrl":"https:\/\/www.oc.com.tn\/wp-content\/uploads\/2020\/07\/Logo.png","width":47,"height":74,"caption":"Office des C\u00e9r\u00e9ales - Tunisie"},"image":{"@id":"https:\/\/www.oc.com.tn\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/profile.php?id=100069933501880"]}]}},"_links":{"self":[{"href":"https:\/\/www.oc.com.tn\/fr\/wp-json\/wp\/v2\/pages\/10575","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.oc.com.tn\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.oc.com.tn\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.oc.com.tn\/fr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.oc.com.tn\/fr\/wp-json\/wp\/v2\/comments?post=10575"}],"version-history":[{"count":18,"href":"https:\/\/www.oc.com.tn\/fr\/wp-json\/wp\/v2\/pages\/10575\/revisions"}],"predecessor-version":[{"id":16168,"href":"https:\/\/www.oc.com.tn\/fr\/wp-json\/wp\/v2\/pages\/10575\/revisions\/16168"}],"wp:attachment":[{"href":"https:\/\/www.oc.com.tn\/fr\/wp-json\/wp\/v2\/media?parent=10575"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}